It added eight million premium subscribers to end the quarter at 180 million, and its monthly active users hit 406 million, slightly ahead of analysts’ expectations.īut it appears that Spotify’s guidance has spooked Wall Street, given the company’s low projected subscriber growth. Spotify (ticker: SPOT) posted a loss of 21 cents per share in the fourth quarter, better than expectations for a 58-cent loss. Spotify is still posting losses - it has lost money on a per-share basis in most quarters since it went public - but the latest loss was narrower than analysts had expected. Before the earnings call, more artists, including India Arie, said they don’t want their songs on Spotify anymore. “It’s too early to know what the impact will be,” Ek said. Is it revenge of the nerds all over again? We will just have to wait and see if the streaming giant issues any official communications.Whether that first-quarter subscriber number will be affected by the controversy over Rogan is unclear.ĬEO Daniel Ek didn’t expect it to, but he said that these types of issues can take months to play out. Additionally, users may be trying to attack Spotify, since they’ve been in the news for political issues earlier in the week. It is possible that this is only affecting some users, so be sure to check for yourself if the service is working, as this is unlikely to be a global outage for the service. Spotify appears to have some issues for some users using the service right now if Down Detector is to be believed. However, this kind of catastrophic failure of service is rare, so it’s likely to just be an affected portion of users, as we could expect to see many more reports reflected on Down Detector if this was the case.
The engineers may need some time to roll the update back in order to ensure that they can get the service up and running again before fixing it, and trying to roll it out again. The only way that the servers can cause a global outage is if an update has been rolled out, which has caused the server to behave strangely. So, it’s surely not only users that are sending false flags, but unfortunately, Spotify’s service status doesn’t tell us much either. Now, for users who are having trouble with Spotify, you just have to sit and wait it out until Spotify’s engineers can identify the potential issue that appears to be affecting a certain number of users, with over 965 reports coming in all at once. It is possible that Spotify is only down in certain regions, as it’s unlikely that a worldwide outage will occur, as we saw earlier this week with Amazon Alexa.
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